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Our support team is available:
Monday - Friday: 9AM - 8PM EST
Saturday: 10AM - 6PM EST
Sunday: Closed
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Find answers to common questions about our services
We strive to respond to all inquiries within 24-48 hours during our business days. For urgent matters, please include "URGENT" in your subject line.
Yes, we welcome cheat requests for games not currently in our catalog. Please use the contact form to submit your request with as much detail as possible. While we can't guarantee that we'll develop a cheat for every requested game, we do consider all requests and prioritize those with high demand.
To report a bug, please use the contact form and select "Bug Report" as the subject. Include detailed information about the issue, steps to reproduce it, and your system specifications. Screenshots or video recordings of the issue are also helpful.
Yes, we offer refunds if a cheat doesn't work due to technical issues on our end. Please contact our support team within 7 days of purchase with details about the problem. Our team will work with you to troubleshoot the issue first, and if it cannot be resolved, we'll process a refund.